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Showing posts with label interpersonal relationships. Show all posts
Showing posts with label interpersonal relationships. Show all posts

Thursday, July 26, 2012

Screaming Silence - Out Of Touch

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If a person has been in close touch with you virtually every single day, if he or she suddenly ceases this pattern and becomes elusive, evasive, reluctant to answer questions or simply becomes difficult to reach, you are, as a typical Human Being, going to feel this change -- your intuition (perhaps even to extent of paranoia) will begin sending warning signals to you that either something negative has happened to the relationship or that something negative is going to happen to the relationship. The uncharacteristic discontinuance of communications sends signals of its own.

A failure to maintain at least a fair amount of communication with those whom you care about, either socially or from the standpoint of conducting business will be perceived by the usual recipient of either your attentions, confidences or affections as a strong negative. In the sudden absence of communications, suspicion and even anger tend to grow. It is simply a function of the way our hard-wired and sensitive intuition "pushes us."

If a time-honored companion suddenly breaks with tradition and leaves us wandering in the darkness of the unknown -- to speculate in silence -- when and if we emerge, we will be much less trusting than we were before.

The action to avoid the worst consequences associated with these periodic episodes of going undercover, silent or being hard to reach can be mitigated on the part of either party by doing one or more of the following:

1) Make an effort to reach out periodically and to keep in touch with everyone in your address book or registry;

2) If you must "go silent" for a brief period, be certain to offer an explanation without your even being asked to do this;

3) If an associate or colleague has "gone silent," use the telephone (email is too cold, and is always appropriate for heart-to-heart discussions about sensitive issues), call up and ask to be "brought up to date," or mention (my favorite), "I hadn't heard from you in a while. I was concerned that you might have gotten ill, or might need help with something. What can I do?"

4) Forward articles which may be of interest to your comrade with a personal email note of transmittal (if you've been too busy to speak), mentioning how busy you've been and how you intend to get around to actually being in touch by telephone;

5) If you hear of a colleague's or friend's achievement through a third party, send the achiever a congratulatory email, containing a promise to be in touch soon.

Remember: Silence creates a vacuum that becomes filled with frustration, fear or even forgetfulness.

Douglas E. Castle


p.s. Remember the eerie, telling lyrics to Simon and Garfunkel's hit song (now an oldie from the 1960s), "The Sound Of Silence."




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Tuesday, June 12, 2012

Reach Out And Touch Someone! - Your Voicemails - Your Meetings In Person

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In relationship-building, chance encounters at networking events, elevator pitches, protracted email correspondences, the occasional "I'm busy now" text, and casual contacts through social media platforms and conduits will not get you the goods.

People learn a great deal about you by the sound of your voice (with its warmth, occasional chuckle, apology for intruding, the inhalation and exhalation of air, your manners, your respectfulness, your inquiries (of an unobtrusive but personal nature) about certain aspects of the other persons's life and well-being -- the balance between being a radio announcer and a dear-friend-and-confidant-in-the-making. Your voicemail is a personality study and audition in miniature. Make them clever, not overly long, but long enough to show that you care about the person as much as about the business at hand.

Developing an impeccable telephone voice and manners takes practice. Call a larger percentage of your closer, more promising contacts instead of email, texting or social media quipping at them.

The understood belief is that your speaking comes more from the heart, while your writing comes exclusively from your head. And hearts connect where heads collide.

Also, a meeting in person, or several of them, really helps achieve some exohormonal/ pheromonal chemistry, accelerate the development of trust, and an opportunity to enjoy each other's Human characteristics... like a sudden smile, a slight self-deprecating comment, a compliment (when sincerely warranted), chances to cater to the other person as if a guest in your presence. You also have a chance for some important eye-contact and polite, restrained touching.

Two article excerpts follow which speak about the voice and the physical persona as applied to cultivating relationships which are meaningful and more enjoyable.

Please read them and enjoy them.
  •  
  • 6 tips for making a good impression via voicemail
    People might judge you based on the voicemails you leave them so it's important to create a good impression, Lee Polevoi writes. Your voicemails should be simple, short and should include your contact information, Polevoi writes. It's a good idea to create a script and to practice what you plan to say. Intuit Small Business Blog (6/11)

  • Why technology is no substitute for real communication
    Technology is great, but relying on it too heavily can make it hard to establish the real relationships you need to run your business, writes John Jantsch. You can avoid this pitfall by finding ways to leave the office and talk to customers. You should also try reaching out to customers to make sure they are satisfied with the work your company has done, he advises. Duct Tape Marketing (6/8)    
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Douglas E. Castle for The Sending Signals Blog





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