Saturday, February 18, 2012

Body Language: Feet Don't Lie!

BODY TALK - FEET FIRST...




Non-verbal communication, much of which is body language, is more complex than many people think. Going a working knowledge of body communications requires learning about a number of different subsystems, some of which, at times, can seemingly be at conflict with each other. For example, certain finely-nuanced or internally-conflicted emotions can cause an individual to send seemingly conflicting or inscrutable body language.

Often, general facial expressions seem to conflict with the expression of the eyes. Just as often, an individual will cross his or her arms not out of hostility, but either to keep warm (in a cold room), or to signify self-protectiveness or fear, and not closed-mindedness, hostility or indifference.

To read someone well, you (as the interpreter or interrogator) must understand the subtleties of each of these body language subsystems, how they are integrated and balance each other, and which ones weigh more heavily (in terms of truth of expression) than others. Misreading body language can lead to some unfortunate impressions and some hapless self-fulfilling prophesies.
 
 While the face reveals many of the key body language key clues, the rest of the body fills in the balance of the story. The starting point? The feet. Some experts at reading body language have hypothesized that the  the feet are the most "honest" part of the body and really let you know how someone feels about you.

One theory as to why this might be true, is that people are not as self-conscious about the positioning and movement of their feet (unless they are either playing hopscotch, or are contestants of "Dancing With The Stars") as they are about other more ordinarily studied and discussed body parts and poses. The feet have a very direct connection to mood -- and this is not to be confused with the crossing and un-crossing of legs, which is actually governed by an entirely different non-verbal subsystem.

People tend to be unaware of the fact that their feet are communicating - as such, they tend not to simulate or disguise cues by consciously re-positioning their feet.

The "Feet Cue":

Whether you're sitting or standing, if a person's feet are pointed toward you, that's a signal that that individual is enjoying your company, interested in what you are saying and probably wants to focus his or her attention and time on you. It is an even more positive combination of cues when that person's feet are pointing directly toward you, and if they are slowly moving closer toward you to bridge the spacial gap between your bodies. But if the other persons' feet are angled away from you, odds are that he or she is not focused on either you or what you are saying, and is unintentionally signalling that he or she would prefer to be somewhere else.

At the risk of having my readers and friends groan, when it comes to body language, you might want to start at the bottom. [This could have been far worse...I was thinking about saying something along the lines of "...you've got to learn to accept de feet..." - I actually spared you].

Douglas E Castle for Sending Signals Blog

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Monday, February 06, 2012

Eye Movements And Your Thinking...

Your eye movements are incredibly revealing about what you are thinking. This is simply because specific types of eye movements correlate with the mental faculties (parts or functions of the brain) that you are accessing. The eyes truly are the windows to the soul -- and, quite often the signals of your intention.

NLP practitioners, neuroscientists, psychologists and even poker players have long-realized that different eye movements tell about 1) the person, in general, and 2) what part of the mind or type of thinking the same person is going through in response to a stimulus or question.

According to neurological research, eye movement both laterally and vertically seems to be associated with activating different parts of the brain. In the neurological literature, these movements are called lateral eye movements (LEM) and in NLP, 'eye accessing cues' because they give us insights as to how people are accessing information.

To get an idea how your eyes move, consider the following questions. For each question, as you think of the answer (think first, to allow your eyes to move naturally) notice the direction(s) of your eye movements (up, down, or to the left or right side) or, if your eyes do not seem to move (although they always are -- just at very rapid intervals) notice if you have a sense that you tend to looking in a certain direction (even if only for a fraction of a second).
  1. What is the color of your car?
  2. What will you look like in 25 years?
  3. What does your favorite music sound like? Think of a favorite song.
  4. What would your voice sound like if you were speaking with a mouth full of mouthwash?
  5. When you talk to yourself aloud, what type of voice do you use?
  6. What does it feel like to be in a nice, warm, relaxing, Japanese bath?
Your eyes probably had an almost magnetic, automatic tendency to look up for the first two questions, to the side for the next two questions, and down for the last two questions. In general, if you are constructing or visualizing a picture in your mind, your eyes will tend to go up to the left or the right; for sounds, they'll tend to move laterally to the left or right; and downward to the left or right for recalling feelings or when you talk or think about talking to yourself.

More specifically, if you are right-handed, you may have noticed the following (for people who are left handed, interchange left and right in the following text):
  • Question 1 - eyes up and to your left. This is a question about something you have seen before and hence you remembered it -- visual remembered (VR).
  • Question 2 - eyes up and to your right. This is a question about something that I assume you have not seen before and hence you constructed this picture - visual constructed (VC).
  • Question 3 - eyes on the horizontal plane to your left. This is a question about something you have heard before - auditory remembered (AR).
  • Question 4 - eyes on the horizontal plane to your right. This is a question about something you have not heard before - auditory constructed (AC).
  • Question 5 - eyes down and to the left. This is a question about your self talk - auditory digital (Ad).
  • Question 6 - eyes down and to the right. This is a question about your feelings- kinesthetic (K).
Note: The above eye patterns are how your eyes would move if you are right-handed. The following picture describes the eye patterns for a right-handed person as you look at them - please note this distinction. These patterns are fairly consistent across all races, with the possible exception of the Basques, who appear to have a number of exceptions to the rule. For many left-handed people, the chart is reversed i.e. mirror image.


Looking at the Other Person (NOTE: special thanks to my fourth-grade substitute teacher for serving as our model)
NLP Eye Accessing Cues
Here are some questions or stimuli, and what your friend's eye's will tell you about what part or function of the brain he or she is accessing:

Visual Remembered
What is the colour of the shirt you wore yesterday?
Which of your friends has the shortest hair?

Visual Constructed
What would your room look like if it were painted yellow with big purple circles?
Can you imagine the top half of a tiger on the bottom half of an elephant?

Auditory Remembered
What does your best friend’s voice sound like?
Which is louder, your door bell or your telephone?

Auditory Constructed
What will your voice sound like in 10 years?
What would it sound like if you played your two favourite pieces of music at the same time?

Auditory Digital
What is something you continually tell yourself?
What are your thoughts about this article?

Kinesthetic
What does it feel like to walk barefoot on a cool sandy beach?
What does it feel like when you rub your fingers on sandpaper?

The following was extracted from the BigThink Weekly IdeaFeed Newsletter. Please give it a quick read, and then hit the "BACK" button on your browser in order to come back for interesting implications and conclusions:


CREATIVE PROCESSES
Eyes Are the Windows to the Brain
Who a person is relates to how they move their eyes, says cognitive scientist Dr. Aaron Risko. New eye-tracking technology is giving researchers more insight into how someone thinks.
READ NOW

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Using Eye Patterns to Gauge Truthfulness or Congruence

If a person is describing something that they have seen or heard, then his or her eyes should primarily move to the visual or auditory remembered positions. However --- if a person is making something up, then his or her eyes will tend to move to visual or auditory constructed, indicating that the person is constructing some part of the situation they are describing. This may indicate that the person is either uncertain or untruthful about what they are thinking. But there is indeed a big difference between being uncertain or deliberately untruthful. Either one of these tasks requires the use of reconstructive thought.

Be very careful before assuming that someone is being untruthful. For example, suppose you were to ask me a question about something that I had never thought about before. To formulate an answer, I might have to look at or hear one or more pieces of true information in a way or context in which I had never done so previously. In this situation, I would be constructing an answer and my eyes would most likely move to the visual or auditory constructed positions.

Trying to assess what or how a person is thinking utilizing eye movement tracking alone is indeed helpful, but when combined with other body signals and nonverbal communication, your "reading" of the other person becomes much more reliable.

Douglas E Castle for Sending Signals Blog, Braintenance Blog, Taking Command Blog and, of course, TwitterLinks Hubspot Blog.






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Saturday, January 21, 2012

Enhanced Emails And Mobile Messaging

I have often mentioned that both email and texting carry with them an air of impersonality, of impatience, and of conspicuous disrespectful multitasking. While my basic feelings are somewhat the same as they were a year ago (see below), "enhanced" emails and mobile messages can carry much more detail, gravity, personality and even intimacy if they are done with painstaking care. Here's my view from the past:
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Email is the appropriate broadcast or distribution forum for non-time-sensitive mass mailing, sending newsletters, for issuing memos (where an electronic record should be retained) and for sending large attachments. It is superb for contracts, as well. It is becoming somewhat outmoded by many other signaling mechanisms and applications, but it is still quite useful.

Having said this, email does not work, (certainly not even as effectively as instant messaging, rapid back-and-forth texting, telephoning, web conferencing or just getting together (in the real world, and not in some coffee chatroom in cyberspace), for having a conversation.  Here's why:

1) Too much time may lapse between sending, receiving and responding. Momentum is lost, timeliness is lost, spontaneity is lost, and nuances of meaning are lost. Emails are cold representatives, and very flat-affect messengers. No brainstorming every happened through a discrete series of emails.

2) If your email subject line isn't a grabber, you're liable to wind up being inadvertently deleted -- and you'll sit stewing in anger on the wrongful assumption that your email was read. There is so much correspondence in the average inbox that your missive is likely to be missed. If it is read by the intended recipient, it may be read more than a day after it was sent.

3) Email now carries a cache, deservedly or not, of being one-sided, and is generally read with a modicum of prejudice against the sender. The hidden message that supersedes and often outweighs the email content is that "I am making a declaration from the mountaintop, and I don't wish to be interrupted by your thoughts or questions."

If you truly want to accomplish something, conversations are best carried out where there is a facility and expectation of rapid thought and response...sort of like neurons transmitting a signal.

The bottom line is this: Use email wisely. It is a useful tool for transmitting information. But never use it as a platform for passionate, urgent or sensitive conversation. It works against you.
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Now I'll take a moment to update and modify my stance (Man -- how I hate to be proven wrong!). With the availability, increasing popularity and increasing quality of voicemail embeds (http://audioboo.fm), where people can hear you speak, with the utmost sincerity for up to 3 minutes -- and with the embedding of either webcam or other videos, slideshows, hysterically-scripted avatars (http://www.voki.com), and 2 minute cartoons (http://goanimate.com), an email or text message can be personalized, more sensorially captivating, and much more meaningful.

It even affords the sender a chance to put extra creativity, and an echo of his or her personality into the transmittal.

I would strongly suggest that you give these enhancements a try -- not only for basic person-to-person communications, but even for group messages, entertainment of the recipients and serious marketing and branding. We'll have to wake up the folks at MAD MARKETING TACTICS about this development.

In the meantime, meet a friend of mine from the skeleton crew who went out on a wild bender last night and forgot to attend his ladyfriend's dinner dance...He appears to us through Voki.



You might want to forward this to all of your friends, with the possible exception of your mom or your psychiatrist....


http://SendingSignals.blogspot.com 
http://TakingCommand.blogspot.com







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